NURSING HOMES: AN OVERVIEW
OF THE STATE SYSTEM
Florida
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1 State Long Term Care Ombudsman
Brian Lee
State LTC Ombudsman
Florida State LTC Ombudsman Council
Department of Elder Affairs
4040 Esplanade Way
Tallahassee, FL 32399
Work: (888)831-0404
Fax: (850)414-2377
website:http://ombudsman.
myflorida.com/index.php
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11 Local and Regional Ombudsmen
Diane Carpenter
Ombudsman Manager
West Central Florida
701 W. Fletcher Avenue
Suite C
Tampa, FL 33612
Work: (813)558-5591
Fax: (813)375-3932
Area Served: Hillsborough and Manatee - PSA 6
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2 Office on Aging
E. Douglas Beach
Dept. of Elder Affairs
Building B - Suite 152
4040 Esplanade Way
Tallahassee, FL 32399-7000
Work: (850)414-2000
Fax: (850)414-2004
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Edward Forman
State Vice Chair
Florida LTC Ombudsman Program
6287 Bahia DelMar Circle
#301
St. Petersburg, FL 33715
Work: (727)588-6912
Fax: (727)867-7703
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3 Licensure and Certifications
Elizabeth Dudek
Deputy Secretary
Agency For Health Care Administration
Div. for Health Qual. Assurance
2727 Mahan Drive
Room 170, Mail Stop #9
Tallahassee, FL 32308-5403
Work: (850)487-2528
Fax: (850)487-6240
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Janice Harvey
District Ombudsman Manager
LTC Ombudsman Council - District 2
Long Term Care Ombudsman Prog.
2002 Old St. Augustine Road
Suite E43
Tallahassee, FL 32301
Work: (850)921-4703
Fax: (850)921-4804
Area Served: Holmes, Jackson, Washington, Bay, Calhoun, Gadsden, Liberty, Gulf, Franklin, Leon, Madison, Taylor, Jefferson & Wakulla - PSA 2
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4 Medicaid Fraud Unit Control
Rick Lover
Director
Medicaid Fraud Control Unit
Office of the Attorney General
The Capitol
PL-01
Tallahassee, FL 32399
Work: (850)414-3300
Fax: (850)487-9475
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Ramon Keppis
Ombudsman Coordinator
LTC Ombudsman Council - District 11N
Long Term Care Ombudsman Prog.
4040 Esplanade Way
Tallahassee, FL 32399
Work: (786)336-1418
Fax: (786)336-1424
Area Served: N. Miami Dade county (north of Flagler St. all NE and NW addresses)
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5 Board of Examiners for Nursing Home Administrator
John Taylor
Executive Director
BD of Nursing Home Administrators
4052 Bald Cypress Way
Tallahassee, FL 32399-3254
Work: (850)488-0595
Fax: (850)413-6982
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Marjorie Lynch
Acting DOM
District 4-Jacksonville Ombudsman Council
Long Term Care Ombudsman Prog.
210 N. Palmetto
Suite 403
Daytona Beach, FL 32114
Work: (386)226-7846
Fax: (386)226-7849
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6 Medicaid Agency
Tom Arnold
Deputy Secretary for Medicaid
FL Agency for Health Care Administration
Agency for Health Care Admin.
2727 Mahan Drive
Building 3
Tallahassee, FL 32308
Work: (850)488-3560
Fax: (850)488-2520
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Michele Mule
Ombudsman Manager
Pasco & North Pinellas
2435 US Highway 19
Suite 330
Holiday, FL 34691
Work: (727)943-4955
Fax: (727)943-4957
Area Served: Pasco & North Pinellas (north of Belleair Road in Clearwater
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7 Quality Improvement Organization
Mark Michelman
Clinical Director
Florida Medical Quality Assurance
5201 W. Kennedy Boulevard
Suite 900
Tampa, FL 33609-1822
Work: (813)354-9111
Fax: (813)354-0737
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Mike Phillips
Ombudsman Manager
District 1-Pensacola LTC Ombudsman Council
Long Term Care Ombudsman Prog.
1101 Gulf Breeze Parkway
#119
Gulf Breeze, FL 32561
Work: (850)916-6720
Fax: (850)916-6722
Area Served: Escambia, Santa Rosa, Okaloosa, & Walton
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8 Protection and Advocacy System
Gary Wheaton
Executive Director
Advocacy Center For Persons w/Disabilities
2671 Exec Center, Circle West
Webster Building, Suite 100
Tallahassee, FL 32301-5092
Work: (850)488-9071
Fax: (850)488-8640
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Loraine Rappe
Ombudsman
East Central Florida LTCOC
Long Term Care Ombudsman Prog.
988 Woodcock Road
Suite 200
Orlando, FL 32803
Work: (407)228-7752
Fax: (407)228-7754
Area Served: Orange, Seminole, Brevard, & Osceola
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9 Adult Protective Service Agency
Chris Shoemaker
Management Analyst
Florida Dept. of Elder Affairs
Director of Volunteer Services
1317 Winewood Boulevard
Tallahassee, FL 32399-0700
Work: (850)922-4076
Fax: (850)922-4193
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Toni Ricke
Ombudsman Manager
Broward County
7771 West Oakland Park Blvd.
Suite 139
Sunrise, FL 33351
Work: (954)747-7919
Fax: (954)747-7920
Area Served: Broward county
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10 Citizen Advocacy Group
Barbara Hengstebeck
Executive Director
Families for Better Care
3336 Plowshare Road
Tallahassee, FL 32309
Fax: (850)216-1933
website:http://www.protec
telders.org
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Nancy Schoemig
Ombudsman Manager
District 9-West Palm Beach Ombudsman Council
Long Term Care Ombudsman Prog.
111 South Sapodilla Ave # 205
West Palm Beach, FL 33401
Work: (561)837-5038
Fax: (561)837-5696
Area Served: Palm Beach county
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Anna Spinella
Advocates Committed To Improving Our NH's
ACTION
4714 W. Euclid Ave.
Tampa, FL 33629
Work: (813)837-1714
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Deborah Sokolow
Coordinator
LTC Ombudsman Council - District 11S
Long Term Care Ombudsman Prog.
7300 N. Kendall Drive
Suite 780
Miami, FL 33156
Work: (305)671-7245
Fax: (305)671-7247
Area Served: Monroe and S. Miami Dade (south of Flagler St. all SE & SW addresses)
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11 Local and Regional Ombudsmen
Marilyn Anderson
District Ombudsman Manager
Withlacoochee LTC Ombudsman Council
1515 E. Silver Springs Blvd.
#203
Ocala, FL 34470
Work: (352)620-3088
Fax: (352)732-1797
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William Teague
Ombudsman Manager
LTC Ombudsman Council Dist. 9 - Aging & Adult
Long Term Care Ombudsman Prog.
988 Woodcock Road
Suite 198
Orlando, FL 32803
Work: (407)228-7752
Fax: (407)228-7754
Area Served: Orange, Seminole, Brevard & Osceola
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Clare Caldwell-Horton
District Ombudsman
District 8 - Fort Myers Ombudsman Council
Long Term Care Ombudsman Prog.
2295 Victoria Ave. Room 135
Fort Myers, FL 33901
Work: (239)338-2563
Fax: (239)338-2549
Area Served: Sarasota, DeSoto, Charlotte, Glades, Lee, Hendry and Collier
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William Teague
Ombudsman Manager
South Central Florida
200 N. Kentucky Avenue
#224
Lakeland, FL 33801
Work: (863)413-2764
Fax: (863)413-2766
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Betty Camblor
Coordinator
LTC Ombudsman Council - District 5A
District 5A - St. Petersburg
Long Term Care Ombudsman Prog.
11351 Ulmerton Rd., Suite 100
Largo, FL 33778
Work: (727)588-6912
Fax: (727)588-6888
Area Served: Pinellas (Belleair Rd in Clearwater + south) county
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Lily Wilde
Ombudsman Manager
District 3A-Gainesville Ombudsman Council
Long Term Care Ombudsman Prog.
3801 NW 40th Terrace
Suite A
Gainesville, FL 32602-6183
Work: (352)955-5015
Fax: (352)334-1695
Area Served: Hamilton, Suwannee, Columbia, Lafayette, Dixie, Levy, Union, Putnam, Alachua, Bradford & Gilchrist - PSA 3
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Last Updated Friday, November 21, 2008
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