National Long Term Care Ombudsman Resource Center

  1828 L Street, NW
  Suite 801
  Washington, DC 20036
  (P) 202.332.2275
  (F) 202.332.2949

NURSING HOMES: AN OVERVIEW OF THE STATE SYSTEM Missouri
1 State Long Term Care Ombudsman Carol Scott State LTC Ombudsman Department of Health & Senior Services P.O. Box 570 Jefferson City, MO 65102 Work: (800)309-3282 Fax: (573)751-6499 website:http://www.dhss.m o.gov/Ombudsman/	10 Citizen Advocacy Group Joanne Morrow President Missouri Coalition for Quality Care P.O. Box 7165 Jefferson City, MO 65102 Work: (888)262-5644
2 Office on Aging Brenda Campbell Director Division of Senior & Disability Services Dept of Health & Senior & Disability Srvs. PO Box 570 Jefferson City, MO 65102-1337 Work: (573)751-3626 Fax: (573)751-8687	11 Local and Regional Ombudsmen Juanita Arnall Regional Ombudsman Coordinator Area Agency on Aging Long Term Care Ombudsman Prog P.O. Box 3990 Joplin, MO 64803 Work: (417)781-7562 Fax: (417)781-1609 Area Served: Barton, Jasper, McDonald, Newton counties
3 Licensure and Certifications Debra Cheshier Director, Section for LTC Department of Health and Senior Services Section for LTC Regulations P.O. Box 570 Jefferson City, MO 65102 Work: (573)522-6228 Fax: (573)751-8493	Michelle Brown Ombudsman Mid-America Regional Council Long Term Care Ombudsman Prog 600 Broadway 300 Rivergate Ctr. Kansas City, MO 64105 Work: (816)474-4240 Fax: (816)421-7758 website:http://www.marc.o rg/aging/ombudsman.htm Area Served: Cass, Clay, Jackson, Platte, Ray counties
Dean Linneman Department of Health and Senior Services Health Standards & Licensure P.O. Box 570 Jefferson City, MO 65102 Work: (573)522-6228 Fax: (573)522-9712	Richard Cavanagh Executive Director Long Term Care Ombudsman Program 8702 Manchester Road Brentwood, MO 63144 Work: (314)918-8222 Fax: (314)918-9188 website:http://www.ltcop- stl.org Area Served: Franklin, Jefferson, St. Charles, St. Louis County and St. Louis City
4 Medicaid Fraud Unit Control Richard Williams Director, MFCU Medicaid Fraud Control Unit of Missouri Office of the Attorney General 221 West High Street Jefferson City, MO 65102 Work: (573)751-7192 Fax: (573)751-0207	Jan McFerron Ombudsman Director Southeast Missouri AAA Long Term Care Ombudsman Prog. 1219 North Kingshighway Suite 100 Cape Girardeau, MO 63701 Work: (573)335-3331 Fax: (573)335-3017
5 Board of Examiners for Nursing Home Administrator Diana Love Missouri Board of NHA P.O. Box 570 Jefferson City, MO 65102 Work: (573)751-3511 Fax: (573)526-4314	Freda Miller Ombudsman Northwest Missouri AAA Long Term Care Ombudsman Prog. 211 South Polk P.O. Box 265 Albany, MO 64402-0265 Work: (660)726-3800 Fax: (660)726-4113
6 Medicaid Agency Steve Renne Interim Director MO Dept of Social Services Division of Medical Services 615 Howerton Court PO Box 6500 Jefferson City, MO 65102-6500 Work: (573)751-6922 Fax: (573)751-6564	Connie Payne Ombudsman Council of Churches of The Ozarks Long Term Care Ombudsman Prog. 627 North Glenstone PO Box 3947 G.S. Springfield, MO 65808 Work: (417)862-3598 Fax: (417)862-2129 website:http://www.ccozar ks.org/Ombudsman.htm Area Served: Barry, Dade, Dallas, Douglas, Christian, Greene, Howell, Lawrence, Oregon, Ozark, Polk, Shannon, Stone, Taney, Texas, Webster, and Wright counties
7 Quality Improvement Organization Richard Royer Chief Executive Officer Primaris 200 North Keene Street Columbia, MO 65201 Work: (573)817-8300 Fax: (573)817-8330	Kathy Ray-Smith Ombudsman Care Connection for Aging Services Long Term Care Ombudsman Prog. 106 West Young P.O. Box 1078 Warrensburg, MO 64093 Work: (660)747-3107 Fax: (660)747-3100 website:http://www.careco nnectionservices.org Area Served: Bates, Benton, Carroll, Cedar, Chariton, Henry, Hickory, Johnson, Lafayette, Pettis, Saline, St. Clair, Vernon counties
8 Protection and Advocacy System Shawn de Loyola Director Missouri P&A Services 925 S. Country Club Drive Unit B-1 Jefferson City, MO 65109 Work: (573)893-3333 Fax: (573)893-4231 website:http://www.moadvo cacy.org	Beth Simpson Ombudsman Central Missouri AAA Long Term Care Ombudsman Prog 1121 Business Loop 70 East Suite 2A Columbia, MO 65201 Work: (573)443-5823 Fax: (573)875-8907 website:http://www.cmaaa. net/ombud.htm Area Served: Audrain, Boone, Callaway, Camden, Cole, Cooper, Crawford, Dent, Gasconade, Howard, Laclede, Maries, Miller, Moniteau, Morgan, Osage, Phelps, Pulaski, Washington counties
9 Adult Protective Service Agency Brenda Campbell Dept. of Health and Senior Services Division of Senior Services 3418 Knipp Drive Suite F Jefferson City, MO 65102 Work: (573)751-3626 Fax: (573)751-8687
Last Updated Wednesday, January 07, 2009