National Long Term Care Ombudsman Resource Center

  1828 L Street, NW
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  Washington, DC 20036
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NURSING HOMES: AN OVERVIEW OF THE STATE SYSTEM Virginia
1 State Long Term Care Ombudsman Joani Latimer State LTC Ombudsman VA Association of Area Agencies on Aging 24 E. Cary Street Suite 100 Richmond, VA 23219 Work: (804)565-1600 Fax: (804)644-5640 website:http://www.vaaaa. org	11 Local and Regional Ombudsmen Ellie Cross Ombudsman Shenandoah Area Agency On Aging, Inc. Long Term Care Ombudsman Prog. 207 Mosby Lane Front Royal, VA 22630-2611 Work: (540)635-7141 Fax: (540)636-7810 Area Served: Page, Shenandoah, Warren, Clarke, Frederick counties/ Winchester (city)
2 Office on Aging Julie Christopher Commissioner VA Dept. for the Aging - III 1600 Forest Avenue Suite 102 Richmond, VA 23229-5007 Work: (804)662-9333 Fax: (804)662-9354	Maxine Dellinger Ombudsman District 3 - Governmental Cooperative Long Term Care Ombudsman Prog. 4453 Lee Highway Marion, VA 24354-4270 Work: (276)783-8157 Fax: (276)783-3003 Area Served: Bland, Bristol City, Carroll, Galax City, Grayson, Smyth, Washington, Wythe counties
3 Licensure and Certifications Christopher Durrer Director Virginia Department of Health Off. of Licensure & Certification Services & Consumer Protection 3600 W. Broad St., Suite 216 Richmond, VA 23230 Work: (804)367-2102 Fax: (804)367-2149	Sue Drumm Ombudsman Jefferson Area Board For Aging Long Term Care Ombudsman Prog. 674 Hillsdale Drive Suite 9 Charlottesville, VA 22901 Work: (434)817-5241 Fax: (434)817-5230 Area Served: Nelson, Albemarle, Louisa, Flavanna & Greene. City of Charlottesville
4 Medicaid Fraud Unit Control Randall Clouse Director, MFCU Medicaid Fraud Control Unit of Virginia Office of The Attorney General 900 E Main Street Suite 600 Richmond, VA 23219-3524 Work: (804)786-3510 Fax: (804)225-3064	Linda Gage Ombudsman Lake Country AAA Long Term Care Ombudsman Prog. 1105 West Danville Street South Hill, VA 23970-3501 Work: (434)447-7661 Fax: (434)447-8760 website:http://lcaaa.org Area Served: Halifax, Mecklenburg, Brunswick counties/South Boston city
5 Board of Examiners for Nursing Home Administrator Lisa Hahn Dept of Health Professions 6603 West Broad Street 5th Floor Richmond, VA 23230-1712 Work: (804)662-7457 Fax: (804)662-7246	Valerie Hopson-Bell Ombudsman Rappahannock AAA Long-Term Care Ombudsman Program 171 Warrenton Road Fredericksburg, VA 22405 Work: (540)371-3375 Fax: (540)371-3384 Area Served: Caroline, King George, Spotsylvania, Stafford counties/Fredericksburg city
6 Medicaid Agency Patrick Finnerty Director Dept. of Medical Assistance Services Dept of Medical Assistance Svc 600 East Broad Street Suite 1300 Richmond, VA 23219 Work: (804)786-6145 Fax: (804)371-4981	Debbie Kopacki Ombudsman Senior Connections/The Capital Area Agency on Long Term Care Ombudsman Prog. 24 East Cary Street Richmond, VA 23219-3796 Work: (804)343-3057 Fax: (804)649-2258 website:http://seniorconn ections-va.org Area Served: Charles City, Chesterfield, Goochland, Hanover, Henrico & Powhatan. City of Richmond
7 Quality Improvement Organization Joy Hogan Rozman Chief Executive Officer Virginia Health Quality Center 4510 Cox Road Suite 400 Glen Allen, VA 23060 Work: (804)289-5320 Fax: (804)289-5324 website:http://www/vhqc.o rg	Patricia Lewis Ombudsman Appalachian Agency for Senior Citizens, Inc. LTC Ombudsman Program P.O. Box 765 Cedar Bluff, VA 24609-0765 Work: (276)964-4915 Fax: (276)963-0130 Area Served: Dickenson, Buchanan, Tazewell & Russell counties
8 Protection and Advocacy System Colleen Miller Executive Director Virginia Office of Protection & Advocacy 1910 Byrd Avenue Suite 5 Richmond, VA 23230 Work: (804)225-2042 Fax: (804)662-7057	Pam McAdams Ombudsman LOA-Area Agency on Aging Long Term Care Ombudsman Prog. P.O. Box 14205 Roanoke, VA 24038-4205 Work: (540)345-0451 Fax: (540)206-0002 website:http://www.loaa.o rg Area Served: Roanoke, Craig, Botetourt, & Allegany . Cities: Salem, Roanoke, Clifton Forge & Covington
9 Adult Protective Service Agency Gail Nardi Adult Services Program Division of Family Services 7 N. Eighth Street 4th Floor Richmond, VA 23219 Work: (804)726-7537 Fax: (804)726-7895	Elizabeth McGlothlin Ombudsman Eastern Shore Area Agency on Aging Long Term Care Ombudsman Prog. P.O. Box 415 36282 Lankford Highway, Ste. 13D Belle Haven, VA 23306 Work: (757)442-9652 Fax: (757)442-9303
10 Citizen Advocacy Group Patricia Jones TLC for Long Term Care 913 N. Kensington Street Arlington, VA 22205 Work: (703)243-6843 Fax: (866)487-8470	Laura Nichols Ombudsman Northern Virginia LTC Ombudsman Program Long Term Care Ombudsman Prog. 12011 Government Center Pkwy Suite 708 Fairfax, VA 22035-1104 Work: (703)324-5415 Fax: (703)324-3575 website:http://www.fairfa xcounty.gov/ltcombudsman Area Served: Arlington, Fairfax, Loudoun, Prince William counties/ Alexandria, Fairfax, Falls Church, Manassas, Manassas Park (cities)
Joani Latimer~ Virginia Friends & Relatives of NH Residents 1426 Claremount Avenue Richmond, VA 23227 Work: (804)644-2804 Fax: (804)644-5640	Adrianne Rochelle Ombudsman Senior Services of Southeastern Virginia 5 Interstate Corporate Ctr. 6350 Center Drive Suite 101 Norfolk, VA 23502-4121 Work: (757)461-9481 Fax: (757)461-1068 Area Served: Southampton, Isle of Wight, Franklin, Chesapeake, VA Beach, Norfolk, (cities) Suffolk, Portsmouth
Anne Scott See Elderly Services Paralegal Friends & Relatives of NH Residents P.O. Box 551 Harrisonburg, VA 22803 Work: (540)433-1830 Fax: (540)433-2202	Jennifer Stewart Ombudsman Rappahannock/Rapidan Community Svc. Long Term Care Ombudsman Prog. 15361 Bradford Road P.O. Box 1568 Culpeper, VA 22701 Work: (540)825-3100 Fax: (540)825-0392 Area Served: Orange, Madison, Culpeper, Rappahannock & Fauquier counties
Judith Stevens Director Citizens' Committee to Protect the Elderly P.O. Box 3 Virginia Beach, VA 23458 Work: (757)518-8500 Fax: (757)518-8501	Christine Stoneman Ombudsman Southern AAA, Inc. Long Term Care Ombudsman Prog. 204 Cleveland Avenue Martinsville, VA 24112 Work: (276)632-6442 Fax: (276)632-6252 website:http://www.southe rnaaa.org Area Served: Patrick, Henry, Franklin, Pittsylvania counties/ Marinsville, Danville (cities)
11 Local and Regional Ombudsmen Mary Helen Brainard Ombudsman Valley Program for Aging Services c/o Maury River Senior Center P. O. Box 415 Buena Vista, VA 24416 Work: (540)458-0155 Fax: (540)949-7143 Area Served: Rockingham, Rockbridge, Augusta, Highland, Bath counties/ Buena Vista, Lexington, Staunton, Waynesboro, Harrisonburg (cities)	Carol Turner Ombudsman Bay Aging 3901 Treyburn Drive Suite 100 Williamsburg, VA 23185 Work: (757)220-1577 Fax: (757)220-1577 Area Served: James City & York County. Williamsburg, Newport News, Hampton & Poquoson
Janet Brennend Ombudsman New River Valley Area Agency on Aging Regional Ombudsman 141 E. Main Street Suite 500 Pulaski, VA 24301 Work: (540)980-7720 Fax: (540)980-7724 Area Served: Giles, Floyd, Pulaski, Montgomery City of Radford	Lisa Walker Ombudsman Bay Aging P. O. Box 610 Urbanna, VA 23175 Work: (804)758-2386 Fax: (804)758-5773 website:http://www.bayagi ng.org Area Served: Westmoreland, Northumberland, Richmond, Lancaster, Essex, Middlesex, Mathews, King & Queen, King William, Gloucester counties
Toni Browning Senior Case Manager Rappahannock/Rapidan Community Svc. Long Term Care Ombudsman Prog. 15361 Bradford Road P.O. Box 1568 Culpeper, VA 22701 Work: (540)825-3100 Fax: (540)825-0392 Area Served: Counties: Orange, Madison, Culpeper, Rappahannock and Fauquier	Cynthia Wilkerson Ombudsman Central Virginia Area Agency on Aging, Inc. Long Term Care Ombudsman Prog. 3024 Forest Hills Circle Lynchburg, VA 24501 Work: (434)385-9070 Fax: (434)385-9209 Area Served: Bedford, Amherst, Campbell, Appomattox counties/ Bedford, Lynchburg (cities)
Debbie Collier Ombudsman Mountain Empire for Senior Citizens, Inc Long Term Care Ombudsman Prog. P.O. Box 888 Big Stone Gap, VA 24219-0888 Work: (276)523-4202 Fax: (276)523-4208 website:http://meoc.org Area Served: Lee, Wise Scott counties/Norton city	Kay Young Ombudsman Piedmont Senior Resources AAA Long Term Care Ombudsman Prog. PO Box 398 Burkeville, VA 23922-0398 Work: (434)767-5588 Fax: (434)767-4608 Area Served: Amelia, Buckingham, Charlotte, Cumberland, Lunenburg, Nottoway, Prince Edward counties
Fletcher Cooke Director of Legal Services/ Public Policy Crater District AAA Long Term Care Ombudsman Prog. 23 Seyler Drive Petersburg, VA 23805 Work: (804)732-7020 Fax: (804)732-7232 Area Served: Counties: Dinwiddie, Sussex, Greensville, Surry & Prince George. Cities: Petersburg, Hopewell, Emporia & Colonial Heights
Last Updated Thursday, October 09, 2008